Case Manager / Investigator


Position: Case Manager / Investigator
Location: St Paul's, London
Salary: £30,000 + benefits

Due to our continued success and growth, Sport Resolutions is looking to expand its case management team with the appointment of a Case Manager/Investigator to assist with the development of the National Safeguarding Panel (NSP), the operation of Sport Integrity and our wider safeguarding work.

The successful applicant will primarily undertake investigations in relation to safeguarding complaints but may also be required to manage enquiries, cases and independent reviews and appoint panel members as necessary. The Case Manager will provide support to the Senior Case Manager for Safeguarding and the Head of Case Management.

Suitable applicants will have experience of conducting investigations and interviewing in a legal or safeguarding environment, excellent customer service skills, and a passion for sport and integrity. A high level of oral and written communication skills are required, along with first-rate attention to detail. The successful applicant will have the ability to handle confidential information in a discreet and professional manner and will have experience of using Microsoft applications.

Sport Resolutions values its staff extremely highly, with opportunities to develop skills and knowledge both internally and through the support of continued professional development.

Sport Resolutions is the premier institution that appoints arbitrators and mediators to resolve disputes in sport, administering over one thousand disputes across 50 sports, since its first case 20 years ago. The Case Manager will play a vital role in ensuring that disputes are managed fairly, efficiently and cost-effectively.

For more information, please download the Role Profile from the Related Documents tab on this page.

To apply, please send your CV and covering letter explaining what you will bring to the role to by 5.00pm on Friday 19th August 2022. Please also complete the anonymous equality monitoring form accessed here.

Interviews will be held in the week commencing Tuesday 30th August 2022. The first-round of interviews will be held via video conference call.

Sport Resolutions is committed to equality and values diversity. We particularly welcome applications from women, people with disabilities and minority ethnic candidates.

A large print, Braille or audio version of this advert can be obtained by request from us by calling the office on 020 7036 1966.      

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Should you require Sport Resolutions to conduct and manage an investigation, review or inquiry, please contact us.

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