Who we are
Sport Resolutions is an independent, not-for-profit, dispute resolution service for sport based in the United Kingdom.
Access to Your Personal Data
We may wish to provide you with information about special features of our website or other services or products we think may be of interest to you. If you would rather not receive this information, please send an email to firstname.lastname@example.org with the word ‘Unsubscribe’ in the subject line and your name and the related email address.
You can also unsubscribe to general mailings at anytime by clicking the unsubscribe link at the bottom of any our newsletters.
Types of Data We collect
When someone visits www.sportresolutions.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to update you on our investigations, events, seminars, decisions and developments; to bring you relevant news from the sector; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.
We use a third-party provider, Eventbrite, to sell tickets for our events. When you purchase a ticket (or tickets) or a handbook(or handbooks) through Eventbrite your full name, address data, job title, company, ticket details, email and contact number will be stored in our system. Please be assured that we do not share your personal details with any other company.
What is a cookie?
Cookies are files which contain a small amount of information. They are stored on the browser or hard drive of your computer or device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier.
What type of cookies do we use?
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Statistic cookies help us to understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display content/ads that are relevant and engaging for the individual user.
What kind of information do we collect by using cookies?
When someone visits www.sportresolutions.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various parts of the site. We collect this data in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
How do I turn cookies off?
How we keep your data secure
We take reasonable and appropriate measures to ensure that your personal information is kept private and confidential. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information and to help ensure that your data is safe, secure, and only available to you and to those with authorized access.
However, due to the open nature of the internet, Sport Resolutions cannot guarantee that personal information will not be intercepted or otherwise.
Information We Receive Whilst Administering a Case
Sport Resolutions can only provide a service to parties when it has the jurisdiction to do so. This can be conveyed either by agreement of the parties or by the operation of an applicable rule or policy to which the individual has agreed to be bound.
In order to administer any process it will be necessary to receive information that is likely to contain personal data. We will take appropriate measures to ensure that this data is kept private and confidential. The lawful basis by which we process any data is legitimate interest.
The rules by which Sport Resolutions receive jurisdiction may contain a requirement to publish any decision or award. We will only so publish if the applicable rules mandate such an approach.
Once any stipulated period has elapsed, such as the sanction being served, any decision will be removed from the public domain. From that point, any case, decision or award will be anonymised so as to protect the identity of any individual.
Should you require Sport Resolutions to conduct and manage an investigation, review or inquiry, please contact us.