March 06 2023

Case Manager - Sport Integrity

Due to our continued success and growth, Sport Resolutions is looking to expand its case management team with the appointment of a Case Manager to assist with the operation of Sport Integrity, the development of the National Safeguarding Panel and our wider safeguarding work.

Salary: £31,000 + benefits
Location: St Paul's, London (minimum 8 days per month working from the office)

The successful applicant will administer referrals made through Sport Integrity, an independent disclosure and complaints service for Olympic and Paralympic sport, and will work with the investigators and wider stakeholders to further develop the service. The Case Manager may also be required to manage enquiries, cases and independent reviews, appoint panel members, and provide general support to the Senior Case Managers and the Head of Case Management.

Suitable applicants will have experience in a legal or safeguarding environment, excellent customer service skills, and a passion for sport and integrity. A high level of oral and written communication skills are required, along with first-rate attention to detail. The successful applicant will have the ability to handle confidential information in a discreet and professional manner and will have experience of using Microsoft applications.

Sport Resolutions values its staff extremely highly, with opportunities to develop skills and knowledge both internally and through the support of continued professional development.

Sport Resolutions is the premier institution that appoints arbitrators and mediators to resolve disputes in sport, administering over one thousand disputes across 50 sports, since its first case 20 years ago. The Case Manager will play a vital role in ensuring that disputes are managed fairly, efficiently and cost-effectively.

For more information, please download the Role Profile found in the links on the right of this page.


To apply, please send your CV and covering letter explaining what you will bring to the role to rmacdonald@sportresolutions.com by 5.00pm on Tuesday 28th March 2023. Please also confirm, in your cover email, that you have the right to work in the UK and complete the anonymous equality monitoring form accessed here.

Interviews will be held in the week commencing Monday 3rd April 2023. The first-round of interviews will be held via video conference call.

Sport Resolutions is committed to equality and values diversity. We particularly welcome applications from people with disabilities and minority ethnic candidates.

A large print, Braille or audio version of this advert can be obtained by request from us by calling the office on 020 7036 1966.